![]() This test will spin down the drive just like a power management idle condition. However, often the power supply or CPU fans are mistaken for the hard drive. See "Help Topic: Bad Sector Found" for more information on this topic.Īcoustic Test - (Spin Down) Sometimes a defective hard drive makes unusual noise. It is important to know that when the sector is bad and unreadable then any data in it is already lost. Fix All Fast and Long require the F8 key to be pressed which is your acknowledgement that SeaTools should attempt to repair any problem unreadable LBAs (sectors) it might detect. The Fix All feature repairs bad sectors when possible. At any time, feel free to Cancel the test without harming the drive. The highest capacity drives often take 3 to 5 hours per terabyte to complete. Because this test reads every sector on the drive, the amount of time required will depend on the speed and capacity of the disk drive. Long Generic Test scans the entire drive for defects. Short Generic Test is similar to the DST in functionality, but is implemented in software, and does not require the drive to support any special commands. A warranty exchange is advisable when the Short Drive Self Test fails. Firmware is the machine language installed on the disk drive which controls its behavior. ![]() Short DST, or Drive Self Test, is a thorough diagnostic routine that is built in to the hard drive's firmware. A warranty exchange is advisable when the SMART Check test fails. A failure in this test is called a "SMART Trip" and is a near term prediction of failure. (Self-Monitoring, Analysis, and Reporting Technology) log, which is maintained by the drive during its normal operation, to quickly determine if the drive has previously encountered issues. Select the test you would like to performon the selected drives Basic Tests The menus provide an array of diagnostic tests. Seagate serialnumbers are alphanumeric and eight characters long. Seagate model numbers begin with the letters "ST". Make sure to choose the correct drive! Theselected drives will be highlighted in green.This screen also displays information about the drives such as the Model Number andSerial Number. If your system fails to boot, see the Troubleshootingsection #5 later in this file.Īfter SeaTools loads, the Drive List will show different storage devices in your system.Select the drives you would like to test. The system willboot to the Linux operating system. Insert the SeaTools USB device and reboot or power on your computer. the community here seems much more reliable.Do not remove the SeaTools USB device while the tests are running. I'm trying google of course, but it gets hard to tell what's real and what's rubbish out there. I'd like to ask the community for ideas, from your own experience, of how else to test, what to look at, at this stage? I'm not scared of linux, if that offers any useful tools. But I'd like to run as much diagnostics as I can myself, before I send of the warranty claim, to avoid situation where they come back saying - "no problems found, here is the shipping bill". ![]() My working theory at this stage is that the drives were damaged in shipping. But the fact that QNAP flagged one drive immediately suggests the problem is rather real. This should tell us something about USB caddy as a factor. But it's early days, seems too early to draw any conclusions, yet.įor the next step I'm planning to connect them internally to SATA on a PC, and test them with "seatools for dos" - a bottable CD/USB version of the diag tool. It was supposed to give me a real code usable for RMA. What's odd, the tool gave me blank "Test Code" after every failed test. Both drives gave me failures in Short Drive Self Test and Long Generic. Removed both drives and ran them through seagate's diagnostic tool (seatools for windows), connected to windows via USB3 caddy. Well, after configuring simple RAID1 in QNAP, before I could really do anything else, I got red LED and a warning of bad blocks detected on one drive. My hope being that it's only because Seagate is haunted by some past errors, not because the current drives are actually rubbish. I won't be hiding that the price (~80AUD cheaper EACH than WD reds) was a big factor. They are on the compatibility list, and have 24/7 spec, optimised for surveillance. Perhaps it's going to bite me, but I've decided to give 2 of those a go in RAID 1, in TS-251+, 4.
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